Privacy Policy

Effective Date: 12/01/2024

At UTECK, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.uteck.com/ (the “Site”) and interact with our services. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Communications: Information you provide in emails, forms, or customer service interactions.

1.2 Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the Site, and other browsing behavior through cookies and similar technologies.

1.3 Information from Third Parties

  • Publicly available information or data shared by third-party services if linked to our platform.

1.4 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1.5 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process transactions and deliver products or services.
  • To communicate updates, promotions, or important information.
  • To improve the functionality, security, and user experience of our Site.
  • To comply with legal obligations.

3. How We Share Your Information

We may share your information in the following scenarios:

  • Service Providers: With third-party vendors who assist in providing services like payment processing, delivery, and analytics.
  • Legal Compliance: When required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of our assets.

Visitor comments may be checked through an automated spam detection service.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize you when you return to our Site.
  • Analyze site usage and improve functionality.
  • Provide targeted advertising.

You can manage cookie preferences through your browser settings.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

5.1 Under GDPR (for EU/EEA Residents)

  • Access, correct, or delete your data.
  • Restrict or object to data processing.
  • Data portability.
  • Withdraw consent at any time.

North Carolina Identity Theft Protection Act (NCITPA):

  • North Carolina has specific laws requiring businesses to protect personal information and notify individuals of security breaches involving their personal data.
  • Ensure the Data Security section explicitly mentions compliance with NCITPA and outlines how data breaches will be addressed (e.g., notification procedures).

5.2 Federal Laws Applicable in North Carolina:

  • If UTECK collects health-related data, financial data, or information from minors, federal laws like HIPAA (health data), GLBA (financial data), or COPPA (children’s data) may apply.

5.3 Recognition of U.S.-Specific Privacy Standards:

  • While North Carolina does not currently have a state-level consumer privacy law similar to California’s CCPA or Virginia’s CDPA, it’s good practice to include transparency for U.S. consumers.
  • Offering GDPR-like rights (even if not required by law) demonstrates a proactive privacy approach, which builds consumer trust.

5.3 Marketing and Opt-Out Requirements:

  • North Carolina’s laws align with federal rules like CAN-SPAM (for email marketing) and TCPA (for telemarketing). Ensure your policy includes a section about respecting opt-outs for marketing communications.

To exercise your rights, please contact us at info@uteck.com.

6. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.

If you request a password reset, your IP address will be included in the reset email.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before engaging.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our Site signifies acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Uteck
Email: info@uteck.com
Phone: 1-800-542-7011
Mailing Address: 159 Rock Hill Rd Fayetteville, North Carolina, 28312